What should I bring to my appointment?
If you have dental insurance, bring insurance ID card and plan booklet if available. You should also bring a list of ailments, medications, disabilities and allergies. A parent should accompany a minor. Please have your previous dentist forward any current x-rays, or bring them with you.
How early should I arrive for my appointment?
We make every effort to ensure patients are seen in a timely manner and request that you reciprocate this common courtesy. Arriving on time for scheduled appointments allows us to provide full service to you, while remaining on schedule with our next patient. For some late arrivals, treatment will be rescheduled on another day to allow for full service.
Should I avoid treatment when pregnant?
Your susceptibility to decay and gum inflammation increases dramatically when you are pregnant and/or nursing. Extra home care is a necessity. Usually, it is best to have clinical restorative procedures accomplished during your second trimester. We will always consult with your physician prior to treatment if you are pregnant.
Please ask one of our staff members or doctors and we will be glad to elaborate.
When is payment expected?
Payment is expected at the time of service. We accept VISA, MasterCard, Discover and the Care Credit cards as well as cash and checks. Care Credit is an interest-free, extended payment option available through our office. Ask our treatment coordinator for details on these and other payment options.
Do you file my insurance for me?
If you have dental insurance, we will assist you in claim filing. Most of our claims are sent electronically. Patient portions are payable at time of service. In most cases we can accurately calculate the payment.
What if I have an emergency?
We make every effort to handle emergency situations immediately. If you have an emergency after regular hours, just call the office phone number and a message will tell you how to reach one of the doctors.
What is a dental emergency? (Immediate appointment)
Throbbing pain in a tooth, onset within 24 hours
A fall or other accident that involves trauma to the teeth, mouth, or jaw
Swelling in the mouth accompanied by fever
What is a dental urgency? (Appointment soon)
Broken tooth, no pain
Sensitivity that is tolerable - to temperature or pressure
Soreness of the gums